Not a good day for Multichoice and TopTv
by Ashley - Posted 21 October 2011
The National Consumer Commission has instructed Multichoice and TopTv to redraft contracts entered into with customers as they do not comply with the provisions of the Consumer Protection Act.
The Commission is demanding further that Multichoice and TopTv break down the prices for each channel, and group channels into genres, making it possible for customers to pay per channel.
The compliance notices have been sent to Multichoice and TopTv and the companies are considering whether to appeal to the National Consumer Tribunal to set aside or modify the notices.
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